The retail chain has been accused of discriminatory business practices.
In a time where racial discrimination is at the forefront of everyone’s mind due to the ongoing protests, Walmart has come under scrutiny for some questionable business practices. It’s a common practice for retailers large and small to place particular items behind protective glass if they’re deemed to be at high risk of theft. This usually includes high-price personal care items like razors or particular cosmetics. What Walmart has come under fire for, however, is their practice of keeping cosmetics for darker skin and hair locked up, while leaving products for lighter skin out in the open.
Walmart has been trying to foster more of a positive image for its brand in the current cultural climate with updated recruitment and advancement procedures and better board representation for all kinds of people. Those efforts were made a bit more difficult when this discriminatory practice came to light. Thankfully, Walmart very quickly complied with complaints, officially announcing on Wednesday that it would no longer be locking up multicultural cosmetics.
Walmart CEO Doug McMillon also pledged last week to commit $100 million to the creation of a new center on racial equity over the next five years. According to McMillon, this center “will seek to advance economic opportunity and healthier living, including issues surrounding the social determinants of health, strengthening workforce development and related educational systems, and support criminal justice reform with an emphasis on examining barriers to opportunity faced by those exiting the system.”
Other retailers like Macy’s and Target have come under scrutiny for potentially discriminatory practices, such as racial profiling on potential shoplifters and a lack of diversity in executive positions.